In the United Kingdom, disabled people are not required to pay VAT when purchasing certain disability products and services. Most disability products are zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief'
According tho the HMRC guidelines You must be 'chronically sick or disabled' to qualify for VAT relief. "A person is 'chronically sick or disabled' if they either: - have a physical or mental impairment that has a long-term and severe effect on their ability to carry out everyday activities - have a condition that doctors treat as a chronic sickness - like diabetes, for example - are terminally ill"
If you are claiming VAT Relief our adviser will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this with your order details. You can then buy your product at a price that excludes VAT. It is a legal requirement that we record this information for every order. While it may be a tad inconvenient it only takes a minute.
Some of the products that are eligible for VAT exemption include, wheelchairs ,artificial limbs, electrically or mechanically adjustable beds gadgets and devices that are designed specifically to make everyday tasks easier for disabled people, like kettle tippers or stair lifts vehicles that have been adapted for use by a disabled person and many more products.
You can find out more about VAT Relief for disabled people on the HM Revenue & Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03. The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).