Business To Business

Martin Ward

If you’re involved in the caring profession - or any business, for that matter - you might value a quick chat with me, Martin Ward.

Our company specializes in the provision of mobility aids, electrical adjustable beds and chairs and other services. Our customers include local care homes and sheltered housing complexes and businesses in general.
If you need to speak with me, please call 01482 476400.

I hope the following information is of interest to you and a help to your business…

It makes sound business sense to comply with the Disability Discrimination Act (DDA)

If you don’t you could......

• Invite Litigation
  
  You can be sued for damages relating to non-compliance, including for hurt feelings.
  


• Miss out on revenue
  
  There are over 8 million disabled people in the UK with a combined spending power of £50 billion.
  
  
• Lose business to competitors
  
  Losing market share will seriously threaten the sustainability of your business.



• Get a bad reputation
  
  They say that when someone has had a good service they tell, on average, 4 people. When they’ve had a bad service, they tell 16 people. You might even find an unfavourable story about your business appearing in your local press! You may have spent years (and a fortune) building a good business reputation.

Inclusive & Accessible.....

.....means being welcoming to all.
From October 1st 2004 the DDA requires a service provider to:

• Make reasonable adjustments to their premises where a disabled person finds it unreasonably difficult or impossible to make use of the service. This will include making alterations to remove barriers and features which prevent access to premises and services or providing alternative ways of accessing premises and services.

It is illegal to refuse to serve somebody on the grounds that they have a disability or to deliberately provide a poorer quality of service to a disabled person. This may mean, for example, taking longer to serve a disabled person than a non-disabled person.

Service providers are expected to provide auxiliary aides and services so that disabled people can better access their services.

If you think your business could do better, here’s how we can help. We provide:

• Stannah Stair Lifts (Stannah are the only company in the UK who make stairs specially designed for the outside of premises as well as for inside)
• Portable and folding access ramps
• Wheelchairs
• Power chairs
• Mobility Scooters
• Electrically adjustable beds
• Bath lifts
• Hand rails
• All manner of daily living aids

After all, isn’t it just a matter of making the right moral choice, as well?

Useful websites for further information

www.disability.gov.uk
www.tourismforall.org.uk
www.direct.gov.uk/disabledpeople/rightsandobligation